The core elements of effective communication have not changed throughout history (message, channel, receptor). Yet, the dynamics in which we communicate now have drastically changed by one thing: technology. Although landlines and plain old telephone services (POTS) have served their purpose for decades, they are no longer relevant to today’s business communications. In fact, [...]

With substantial growth taking place in the state of Idaho over the past few years and more and more businesses popping up, they’ve been met with the challenge of matching the technological resources of their larger counterparts. Fortunately, solutions exist to keep up with the demand, and present-day business solutions like UCaaS (Unified Communications [...]